Ricochet

PRIVACY STATEMENT

As operator of the https://i-jump.co.uk website, i-Jump Trampoline Park (“i-Jump”) will occasionally collect personal information from you. This privacy policy sets out how i-Jump uses and protects any information that you give when you use this website.

i-Jump is committed to ensuring that your privacy is protected under the new General Data Protection Regulations. Should you have any questions or concerns about our Privacy Policy, please contact us.

This website may contain links to third party websites; i-Jump assumes no responsibility for the privacy practices or the content of these websites. Therefore we advise you read their privacy polices before agreeing to their terms or using their website.

i-Jump use a third party company to help collect and store any personal information.

At times, i-Jump may change this policy by updating this page. We advise that you check this page regularly to ensure you are up to date with any changes

As you browse our “site” advertising cookies may be placed on your computer so that we can understand what you are interested in. This then enables us to present you with retargeting advertising on other sites based on your previous interaction with i-Jump. The techniques our partners employ do not collect personal information such as your name, email address or telephone number.

What information we may collect about you and how we may use it?

The information that i-jump collect from you, will depend on what activities you are carrying out on our website. We collect:

Full name
Date of birth
Full address
Postcode
Email address
Credit card type
Credit card number
Credit card expiry date

All card details entered into the website will not be stored on the website. To ensure that there are no fraudulent card payments in the unlikely event that an unwanted person is using your account, we require you to enter in your card details upon each payment on the website.

How we use it:

To check that a credit card is valid
To pay for your selections
To post you products you have purchased
To communicate with activities and events we may be holding at i-Jump Trampoline Park
To send over information you have requested from i-jump Trampoline Park
To provide you with order and invoice information
To inform you of any competition results
The main reason we collect this information is so we can contact you in case of any changed to your booking.

When will we collect Personal Information

i-Jump will collect Personal Information about you when and if you complete the following actions:

During the booking process
You confirm and pay for products and services we make available via our website
If you enter a competition
If you complete a survey
If you provide feedback to i-Jump via email or online form
If you are involved in an accident or incident whilst in the facility
If you sign up to our mailing list
To follow up on your enquires via phone, social media or email
Upon completion of our Disclaimer

Marketing

i-Jump will only ever use your personal details for the reasons stated above. You are never automatically entered into our email marketing updates, should you wish to be entered into this, then you will be required to click the opt in button at the time of  booking or completing a disclaimer.

If you had required marketing information but later changed your mind and no longer wish to receive such products then there is an option to unsubscribe at the bottom of all marketing emails.

i-Jump will never send out any marketing material using your postal address.

Information sharing and disclosure

i-Jump may share your personal information without Affiliates in accordance with this policy.

We will not rent or sell your information to third parties without your consent, except as noted in this policy or advised to you in writing and consented to by you. We will not be responsible or held liable for the actions of third party sites from which you may have linked or been directed to our Website.

We may share your information with selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.

Analytics and search engine providers that assist us in the improvement and optimisation of our Website.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) that do not have a similar standard of protection laws to the UK. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of any order, the processing of payment details and the provision of support services. We will always require your personal information to be treated to at least UK standards, and by submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Whilst i-Jump try and ensure your personal data is secure at all times unfortunately, the transmission of information via the internet is not completely secure, any transmission is done so at your own risk.

Any information i-Jump receive will be handled using strict procedures and security features to try to prevent unauthorised access however, we cannot guarantee the security of such information and, to the fullest extent permitted by law, we disclaim all liability and responsibility for any damages you may suffer due to any loss, unauthorised access, misuse or alterations of any information you submit to this Website.

All information you provide to i-Jump is stored on secure servers. Any payment transactions will be encrypted using Secure Sockets Layer (SSL) technology at all times.

There are limited circumstances that i-Jump will disclose your personal information. These are as follows:

We receive your express consent
We are required to by law
It is necessary to prevent or lessen a serious imminent threat to the life or health of an individual who is physically incapable of giving or communicating that consent
It is necessary for the establishment, exercise or defence or a claim.

We are required to and are committed to ensuring that your information is secure. In order to prevent unauthorised misuse, loss, access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How long do we keep your personal data?

We will keep your personal data only for as long as is reasonably necessary for the purpose that it has been processed and taking into account any legal requirements under the Act or any other applicable laws of England and Wales.

Under the Privacy Act, and the relevant state privacy legislation, you have the right to seek access to information, which i-jump holds about you. You have the right to ask us to correct or delete information about you that is inaccurate, incomplete or out of date. If you require to delete or edit personal information i-Jump hold or you would like to discuss the privacy policy in further detail please email us at info@i-jump.co.uk or send to:  i-Jump Trampoline Park,  Old Mill Lane Industrial Estate, Mansfield Woodhouse, NG19 9AL.

Disclaimer

i-Jump is not responsible for any unauthorised use of or access to the Personal Information provided. This Privacy Statement may be amended from time to time by us at our sole discretion and variations will become effective at the time of posting.