We are now open!
For the latest updates, please visit our facebook page. Party bookings are now available from 21st June, please contact us to secure your date.
i-Jump will be running a reduced operating hours schedule during the first phase of our re-opening. We will be open Monday to Friday 4pm – 7pm in term time and 10am to 5pm in the holidays. On weekends we will be open from 10am to 5pm with a reduced jump capacity of 40 jumpers per session.
i-Tots sessions will be held at 10am – 11am on weekends and Open Jump sessions will be at 11am – 5pm every day.
This means that for now our Family Jump, Adaptive, Neon Nights and i-Keep Fit sessions will not be running. We hope to bring these in within the next phase of opening.
Yes. All tickets have to be booked online or via our customer service team in advance of visiting i-Jump. Please book early to avoid disappointment as availability is now limited to 40 jumpers per session. We will not be admitting any walk-ins.
The disclaimer is available to sign for all participants here. Doing this prior to your arrival will make the check in process much quicker.
You will need to watch this online before you visit the Park. You can access it from here.
ALL CUSTOMERS must watch the video online before they visit the park.
Some elements of the Park may be closed during your bounce session to comply with local restrictions, this should not affect your enjoyment of the Park.
i-Jump will be implementing an enhanced and rigorous cleaning schedule when we re-open and cleanliness, as well as safety, will be our top priority. We will be cleaning the park throughout the day with high touch point areas sanitised regularly along with the toilets which will be cleaned frequently throughout the day.
If you have an Annual Pass then it has been frozen since we were closed. Please speak to a member of the team to find out your new expiry date. All £40 passes purchased last year will be extended to 16th July 2021.
If you’d like to purchase one of our new £40 Summer Passes, you can get an hour’s jump a day from 17th May – 5th September 2021 taking you right through the school holidays! Available to purchase here.
Yes, please contact a member of the team who will be able to assist you with any previous bookings. Please do bear with us as we anticipate it being a very busy time for the team.
By limiting the number of jumpers to just 40 jumper per session we have reduced our capacity by 50%. This is to ensure we will be offering a safe and fun environment for our customers.
Floor markings and notices have been placed in and around our park to manage walking directions for both our staff and customers. Our front of house and café counters have clear shields installed in place to protect our staff and customers.
Customers are asked to follow our one-way system to check-in and entry and exit routes will be clearly marked with signs around the park. All of our staff will be re-trained prior to the parks re-opening and the court monitors will be ensuring safety throughout the jumps.
To ensure all safety is monitored, please limit your booking to groups of up to six – or two households.
In line with Government guidance, customers entering any indoor space are required to wear a face mask if over the age of 11. They do not need to be worn whilst on the Park or when seated in our cafe.
We ask you to not visit i-Jump if you awaiting COVID test results or are feeling unwell, with any of the following symptoms of Covid-19. High temperature, meaning you feel hot to touch on your back/chest with a temperature of 38.0c. or more. A new continuous cough, meaning coughing a lot for more than an hour or 3 or more coughing occurrences within 24 hours. Loss of smell or taste, meaning you could have a sign of respiratory infections.